Frequently Asked Questions
Everything you need to know about SiteKiks. Can't find your answer? Contact us.
Getting Started
What is SiteKiks?
SiteKiks is a website generator built specifically for local businesses. You answer a few questions about your business and we instantly create a fully designed, mobile-ready, SEO-optimised website for you.
How long does it take to generate my website?
Your website is generated in under 2 minutes. Once you answer a few questions about your business — name, type, location and a bit about your services — we build and publish it instantly.
Do I need any technical skills?
None at all. SiteKiks is designed for business owners, not developers. No coding, no design skills, no technical knowledge required.
What types of businesses does SiteKiks support?
We specialise in local businesses including restaurants, cafés, hair salons, nail bars, spas, plumbers, electricians, landscapers and cleaning services. If you have a local business, SiteKiks can build your site.
Domains & Hosting
Can I use my own domain name?
Yes. All paid plans include custom domain integration. Simply point your existing domain to SiteKiks and we handle the rest, including SSL certificates.
What is the free subdomain?
Every website can be published instantly on a free subdomain in the format yourbusiness.sitekiks.com. This lets you go live immediately while you set up your custom domain.
Do you handle hosting and maintenance?
Yes. All plans include fully managed hosting. We handle server maintenance, uptime monitoring, security updates and SSL certificate renewal.
Is SSL included?
Yes. Every website on SiteKiks includes a free SSL certificate, ensuring your site is served over HTTPS for security and SEO benefits.
Pricing & Billing
Can I cancel anytime?
Yes. All plans are month-to-month with no long-term contracts. You can cancel anytime from your account dashboard.
Is there a free trial?
You can generate and preview your website for free. A paid plan is required to publish with a custom domain and access all features.
Do you offer refunds?
We offer a 14-day money-back guarantee on all plans. If you're not satisfied for any reason, contact us within 14 days of your first payment for a full refund.
Can I upgrade or downgrade my plan?
Yes. You can change your plan at any time. Upgrades take effect immediately and downgrades take effect at the start of your next billing cycle.
SEO & Performance
Is my website SEO-optimised?
Yes. Every SiteKiks website is built with SEO best practices including proper heading structure, meta tags, fast loading times, mobile-first design and structured data. Pro and Business plans include ongoing SEO optimisation.
Will my website appear on Google?
Yes. We submit your sitemap to Google and ensure your site is indexable. Local SEO features help your business appear in local search results for your area.
Is Google Analytics included?
Google Analytics setup is included in the Pro and Business plans. This lets you track visitors, traffic sources and how customers find your business.
Still Have Questions?
Our team is happy to help. Reach out and we'll get back to you quickly.